MULTICHANNEL MERCHANT » ECOMMERCE
EcommerceJan 17, 2016 2:30 PM By Tim Parry
A total of $12.7 billion was spent via mobile commerce in November and December 2015, up a staggering 59% vs. the 2014 holiday season.
EcommerceJan 16, 2016 4:24 PM By Peter Sheldon
With 2016 upon us, it’s a good time to look ahead a four key retail trends gathering momentum in the new year, what drastic changes the industry will see and what cool new technologies shoppers will be able to take advantage of at scale (keep reading, we won’t mention drones!).
EcommerceJan 16, 2016 4:04 PM By Mark Johnson
Mark Johnson, CEO of Four51, believes this year could be pinned as the year of the B2B customer, and as such, a customer-centric strategy is the key to a successful year. Keeping these five B2B ecommerce trends in mind will be critical to ensuring success.
EcommerceJan 16, 2016 3:51 PM By Alisdair Faulkner
As data breaches become more sophisticated, cybercriminals are finding new ways to increase the efficiency of attacks aimed at gaining confidential information such as login and payment data. One way they are doing so is by using Bots, a software application that runs automated tasks. There are several ways you can reduce Botnet attacks while maintaining a balance between security and convenience.
EcommerceJan 13, 2016 10:29 AM By Daniela Forte
Several customers stall before making a purchase for a variety of reasons, including having to add a new account, hidden shipping costs, payment security concerns among others.
EcommerceJan 12, 2016 3:24 PM By Brett Bair
The 2015 holiday shopping season underscored the importance of mobile as a purchasing channel, with mobile shoppers shifting their behaviors this year from browsing to buying.
EcommerceJan 11, 2016 11:56 AM By Mike O'Brien
Supply chain issues tied to new OMS and WMS systems led to inventory shortfalls and poor third quarter results for sporting apparel retailer Finish Line.
EcommerceJan 11, 2016 11:50 AM By André Malinowski
The payments landscape is changing fast –and much of this fast-paced change is being driven by today’s digitally empowered consumers, whose expectations have been transformed by the smartphone and the services these supply. Which means that more than ever before, consumers expect payments to be fast, convenient and hassle-free.
EcommerceJan 11, 2016 10:55 AM By Alon Feit
Over the last several years, the introduction of new payment solutions has risen dramatically, yet consumers are ultimately reliant on retailers actually implementing these new solutions at the point of sale to enjoy the benefits these technologies provide.
EcommerceJan 07, 2016 3:06 PM By MCM Staff
Despite all the doom and gloom news that came out of Macy’s, Inc. on Jan. 6, chairman and CEO Terry Lundgren said its omnichannel investments are paying off.
It’s hard to argue against that: In November and December, the company filled nearly 17 million online orders at macys.com and bloomingdales.com.
But Macy’s really has the same problem other omnichannel retailers are experiencing. They are sacrificing store-level salespeople at the expense of technology, and not finding a happy medium to make the omnichannel experience a positive one.
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