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MCM OUTLOOK 2014: ECOMMERCE

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MCM Outlook: 2014 Report: Ecommerce
Exclusive research downloads from the editors of Multichannel Merchant..

ECOMMERCE NEWSLETTER

MCM Tuesday & Thursday-eNewsletter
Grow your brand and increase marketing effectiveness with the latest analysis and insights affecting ecommerce and catalog DTC companies.

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Ecommerce ARCHIVE

Nine Merchants Earn Top Marks in Online Customer Service Study  Feb 02, 2012 10:56 PM By Jim Tierney

Nine merchants earned top performing marks in online customer service, according to the 14th annual Mystery Shopping Study conducted by The E-Tailing Group. Though the results of the study won’t be revealed until later this month, we can tell you what the merchants were graded on, and why Ballard Design, Frontgate, Garnet Hill, Green Mountain Coffee, The Home Depot, Tiffany & Co., Williams-Sonoma, Wine.com and Zappos came out on top.

5 SEO Tips to Increase Your App’s Popularity & Google Rankings  Jan 31, 2012 10:52 PM By Brian Klais

You

Clear and Compelling Video Thumbnails Can Boost SEO Rankings  Jan 27, 2012 1:23 AM By Dr. Melody King

Google has opened the door to one method for improving search rankings: a higher profile for videos, and as of late 2011, Google started showcasing larger video thumbnail images. Here’s why that’s important for your SEO rankings, and how to make sure you’re doing video thumbnails well.

5 Things That Will Enhance Your Social Commerce Presence (and Increase Sales too)  Jan 25, 2012 11:25 PM By Darby Williams

Darby Williams of Sociable Labs believes Facebook will be the pivotal platform for consumer-to-consumer sharing. Here are five things Williams recommends merchants do to enhance their social commerce presence

Kohl’s to Open New Ecommerce Distribution Center in Texas  Jan 25, 2012 10:28 PM By MCM staff

Kohl’s Department stores will open a new ecommerce distribution center in DeSoto, TX, this summer.

10 Tips for Tablet Commerce Design  Jan 25, 2012 12:01 AM By Stephen Burke

The tablet

How eBags Set Holiday, Annual Sales Records in 2011  Jan 07, 2012 2:26 AM By Jim Tierney

Ebags.com set holiday and annual sales records in 2011. Find out how it accomplished this feat.

Poll: How Were Your Holiday Ecommerce Sales?  Jan 05, 2012 8:04 AM By MCM staff

B-to-C retailers, how were your ecommerce sales this holiday season?

Online Retailers: Time is Now To Connect With Customers Through Facebook  Dec 23, 2011 12:46 AM By Jim Tierney

A recent survey shows more than 50% of shoppers are willing to share their Facebook data with online retailers. Find out why now is the time to seize this opportunity.

Herschell Gordon Lewis: The Best and Worst in Copy 2011  Dec 14, 2011 10:30 PM By Herschell Gordon Lewis

This worked, that didn’t… Here are Herschell Gordon Lewis’s 2011 picks for the best and worst online and print catalog copy.




OUTLOOK 2012-13: ECOMMERCE

2012-13 Ecommerce Outlook Report
Exclusive research downloads from the editors of Multichannel Merchant.
Download the Ecommerce report today!


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