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EcommerceMay 01, 2013 3:26 PM By Jonathan Levitt
Retailers that act now to improve the tablet shopping experience – enhancing browsing and making purchasing easier – can jump ahead of the competition. Here are four strategies retailers can use to nail their tablet shopping strategies.
EcommerceMay 01, 2013 3:03 PM By Jim Davidson
According to a Google/Ipsos report, 85% of consumers will start shopping on one device and finish on another so your marketing plan should reach your customer on all gadgets and gizmos. Here’s how.
EcommerceMay 01, 2013 2:31 PM By Tim Parry
Devin Wenig, president of eBay Marketplaces, said it’s inevitable that an online sales tax bill will eventually become law, but that it won’t stop his company from fighting to make it fair for small businesses.
EcommerceMay 01, 2013 12:53 PM By Tim Parry
PBS News Hour’s Gwen Ifill looks at proposed Internet sales tax legislation and moderates a debate with Brian Bieron of eBay and the National Retail Federation’s Rachelle Bernstein.
EcommerceApr 30, 2013 8:36 PM By Erin Lynch
Here are just a few tips from the SLI Systems report that will not only help you create a quality site search for your website but also improve conversations.
EcommerceApr 30, 2013 5:09 PM By Tim Parry
Amazon has quietly launched Amazon Lending, which it hopes will encourage merchants to place more inventories into the Amazon Marketplace.
EcommerceApr 29, 2013 9:26 PM By Erin Lynch
Free shipping and free returns policies play a major role in the shopping habits of Canadians, according to a Forrester report, even if it means making purchases in the United States in search of the best deal.
EcommerceApr 29, 2013 6:55 PM By Erin Lynch
The contact center as we know it will change drastically in the next few years as shoppers become more reliant on email, social media, and mobile but retailers will still need to offer the human touch.
EcommerceApr 29, 2013 4:30 PM By Daniela Forte
In order to drive sales and gain loyalty with their customers, retailers need to deliver on customer expectations and provide a seamless shopping experience.
EcommerceApr 29, 2013 3:59 PM By Erin Lynch
According to a new report by Forrester, 80% of Canadian shoppers have purchased from an American or another international online retailer because they could not find the products they wanted in Canada.