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MULTICHANNEL MERCHANT » ECOMMERCE
EcommerceAug 11, 2012 6:34 PM By Al Pascale
As you dive into the analytics, you notice that there are too many potential customers abandoning their shopping carts. There are ways you can take to drive up sales and significantly reduce shopping cart abandonment. Here are seven steps that we recommend to our clients that have been proven to work.
EcommerceAug 10, 2012 1:21 AM By MCM staff
Ecommerce numbers took a hit during the 2008 recession. But annual ecommerce sales have grown since then, and are expected to reach $224.2 million in 2012. This infographic from Fifth Gear illustrates that growth… and also reminds us who’s in the ecommerce graveyard.
EcommerceAug 08, 2012 11:06 PM By Tim Parry
As we reported last month, same-day delivery appears to be the next step for ecommerce giant Amazon.com. According to published reports, Amazon is now offering a same-day delivery service, as is ecommerce rival eBay.
EcommerceAug 08, 2012 4:39 PM By MCM staff
The art of window-shopping isn
EcommerceAug 08, 2012 2:52 AM By Larry Kavanagh
Tablets trump smartphones both in terms of growth rate and absolute magnitude of ecommerce. The growth in tablet commerce has come without merchants optimizing their site for the device. They haven
EcommerceAug 08, 2012 1:10 AM By MCM staff
Kareen Balsam, Godiva
EcommerceAug 07, 2012 6:00 PM By Tim Parry
Best Buy had an interesting day in the Twittersphere on Monday, but it had nothing to do with the tweets it produced on its own behalf. Several tweeters shared links to articles about the confirmed buyout offer by company founder Richard Schulze, and others noticed that Best Buy employees may have been moonlighting in a certain control room.
EcommerceAug 02, 2012 1:38 AM By Erin Lynch
So just how do you make live chat work successfully for your company? We have nine tips to show you how to master the contact center art form.
EcommerceAug 02, 2012 1:16 AM By Erin Lynch
EcommerceAug 02, 2012 12:55 AM By Ian MacDonald
You know search customers are more valuable with their higher tickets and conversion rates. So provide them with the best search results possible. Merchandise those results with all the best practices in your arsenal. And help more customers search by giving the search box the attention it deserves.