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Ecommerce ARCHIVE

The Day of the Dashboard  Jun 13, 2007 9:55 PM By Lynn Grogan

Customer service representatives account for roughly two-thirds of a contact center

Playmobil relaunches 10 international sites  Jun 07, 2007 2:54 AM By Heather Retzlaff

Playmobil isn

Making Screen Pops Pop  Jun 05, 2007 10:18 PM By Kathryn Jackson

Screen pops are basically any technology, including interactive voice response (IVR), automatic number identification (ANI), or computer telephony integration (CTI), that presents corresponding data

Bounce-proof Your E-mail Lists  Jun 04, 2007 8:29 PM By MCM staff

Thanks to error-ridden databases, privacy concerns, and excess spam, as well as the high turnover of e-mail addresses, many marketers are now finding they are losing e-mail addresses faster than they can gain them. Customer retention has reemerged as the key to profits.

Digital Signs of the Times  Jun 01, 2007 9:30 PM By Craig Guillot

Take a walk around Times Square in New York and you’ll instantly see the power of digital signage. From virtual billboards to point-of-sale monitors,

The Effective Website: The Seven-Minute Checkup  Jun 01, 2007 9:30 PM By Larry Becker

Can you evaluate the effectiveness of your Website in a mere seven minutes? We developed this Seven-Minute Site Checkup as a fun diagnostic for the free,

Righting Blair Corp.  Jun 01, 2007 9:30 PM By Jim Tierney

In its 97 years in business, Blair Corp. has been through a lot. The apparel and home goods merchant has gone from loose-sheet mailers to bound catalogs, from housecoats to careerwear, from targeting mature consumers to chasing baby boomers.

But after 14 consecutive quarters of sales declines, Blair needs to change its course.

Survey: Computer sites give low satisfaction  Jun 01, 2007 9:10 PM By MCM staff


Those Images May Get Your E-mailed Blocked  Jun 01, 2007 1:34 AM By Ken Magill

Contrary to what many marketers believe, spammy-looking content is generally not the reason Internet service providers block incoming e-mail, according to a study from Lyris Technologies.

Google, American Blinds Get Ready to Rumble over Trademark Keywords  Jun 01, 2007 1:20 AM By Brian Quinton

(Searchline) The online advertising industry is moving fast these days. But apparently that doesn’t oblige the legal system to keep pace. Case in point: The lawsuit by American Blind & Wallpaper Factory against Google for alleged trademark infringement, which may finally get to go before a jury this November–almost four years after it was filed.


2012-13 Ecommerce Outlook Report
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