Marketing ARCHIVE

Fit to be Tied  Jan 01, 2002 10:30 PM By MCM staff

These days, everyone’s looking to be in bondage with a marvelous business partner, that is. And where better to look for the ties that bind than your

Private-Label Credit Cards: Risky Business?  Jan 01, 2002 10:30 PM By Mark Del Franco

There’s little doubt that offering private-label credit cards to your customers encourages them to make repeat purchases. The use of private-label credit

Storehouse: Crme de la CRM  Jan 01, 2002 10:30 PM By Jeff Morris

One of the key elements of CRM (pronounced ) is knowledge about each customer as an individual: to know what his history is, what his value to you is,

Pottery Barn  Dec 01, 2001 10:30 PM By MCM staff

It all began with the Peruvian stirrup-spouted pot. When I first spotted this 2,000-year-old beauty at the Dallas Museum of Art, I was stunned by its

GOLDEN RETRIEVER  Dec 01, 2001 10:30 PM By Richard Sawyer

If you’re still chasing CRM, ERP, SCM, VIM, TIM, and what have you, you’re barking up the wrong tree. None of these much-heralded applications have had

New Web Catalogs  Dec 01, 2001 10:30 PM By Ellen Hansen

Airgas B2B To give customers another channel for ordering product and communicating with the company, Radnor, PA-based Airgas launched Airgas B2B in September.

Reverse Gear  Dec 01, 2001 10:30 PM By Lew Waddey

A company may outsource all or a portion of its operations. Typically, a firm that chooses to outsource the fulfillment portion of its business does so

Benchmark 2001: Critical Issues and Trends  Dec 01, 2001 10:30 PM By Shayn Ferriolo

Two years ago, in discussing the 1999 Benchmark Report on Critical Issues and Trends, we wrote that, having experienced several years of strong sales,

Once Upon a Time  Dec 01, 2001 10:30 PM By Ernie Schell

This column, my last on systems for Operations & Fulfillment, is about transitions. In the months to come, I’ll be writing on applications, but I want

People News  Dec 01, 2001 10:30 PM By MCM staff

Sandpoint, ID-based apparel cataloger Coldwater Creek appointed Daniel Griesemer senior vice president of retail. Previously, Griesemer held upper management






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