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MULTICHANNEL MERCHANT » MARKETING
The rows of tomatoes you plant as seedlings in your back yard or the flowers you lay out every spring in geometric patterns to impress your neighbors
A software vendor tells you he has a CRM package that will double your customer base and quadruple your profits in 90 days. Don’t buy it! According to
Birmingham, AL–By February 2002, the Saks Folio apparel and home decor catalogs and the Bullock & Jones men’s apparel book will cease to exist. Parent
Hard landing for retailers; e-tail rouge; some noir; pay more for phone services
We admit it: We used those shockingly red lips on our cover to grab your attention. But what’s in our special section on contact centers is attention-grabbing as well.
What are the top trends in warehousing for 2002?
Get a bucket, shake, and pour. Blending your choice of new technologies can create a customized solution for your contact center
Pay up or lose: An in-depth look at the soaring costs of electronic customer relationship management