MCM Outlook 2016: Amazon Has a Major Effect on DTC Operations

While competition comes from many sources, the growing dominance of Amazon in every aspect of DTC and ecommerce is evident. Consider the fact that is now pushing into its own delivery and logistics operations, including leasing cargo jets in the U.S. and getting involved in ocean-going freight from Asia, and it becomes clear that Amazon wants to expand its control on both sides of the ecommerce equation.

In the 2016 MCM Outlook Survey, respondents told us about the impact Amazon was having on their business. This includes the pressure to ship faster, as well as the need to offer free or reduced shipping guarantees – both reactions to Amazon Prime and Prime Now services.

Download this MCM Outlook 2016 State of Operations report and learn:

  • MCM Outlook 2016 Special Report What operations professionals like you told us about key areas like holiday shipping cutoffs and cross-border business
  • How companies like Tobi.com and Victorian Trading Co. are reacting to the omnipresence of Amazon
  • How merchants are working to making their omnichannel operations profitable
  • The pros and cons of using a 3PL partner

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MCM Outlook 2016 Special Report

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