| Shift happens. And right now, there’s a seismic shift in how U.S. consumers shop. After years of being told by ecommerce analysts and experts that “this is the Year of Mobile,” mobile commerce is finally here, and it’s taking the traditional retail model with it.
Consumers are no longer just going to the store and buying what they need, and that is changing the way retailers do everything from fulfilling and shipping orders to communicating with and satisfying their customers. In this MCM Outlook Special Report on Operations you will learn:
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