Retail ARCHIVE

Consumer Sentiment Jumps to Highest Level since 2008  May 07, 2013 4:11 PM By Erin Lynch

After months of teetering between positive and negative territory, the Consumer Reports Index’s sentiment measure leapt to it highest level since 2008.

JCP Asks Customers to “Come Back”  May 01, 2013 8:24 PM By Erin Lynch

J.C. Penney took to Facebook to acknowledge the marketing mistakes it has made over the past year and a half and is now asking customers to “come back” according to a post on its Facebook page.

Majority of Canadian Shoppers Feeling Shortchanged  Apr 29, 2013 3:59 PM By Erin Lynch

According to a new report by Forrester, 80% of Canadian shoppers have purchased from an American or another international online retailer because they could not find the products they wanted in Canada.

Wayfair.com Joins Pinterest Bandwagon With New Clipboard Feature  Apr 12, 2013 6:49 PM By Daniela Forte

It seems lately many merchants are joining the Pinterest bandwagon. I was recently on the online furniture company Wayfair.com’s website.  I have to admit I was looking at furniture pieces I would want someday for my own home. I noticed they have created a clipboard feature that now allows users drag and drop product images.  That is not all, […]

Storified: Ron Johnson Out as JCP’s CEO  Apr 09, 2013 11:47 AM By Tim Parry

Ron Johnson is out as CEO of the troubled general merchant, and has been replaced by the man he replaced at the end of 2011, Myron E. (Mike) Ullman III. Here’s what’s being said on Twitter, via Storify, about the move. [View the story "Ron Johnson Leaves JCP" on Storify] Ron Johnson Leaves JCP After […]

Schulze Returns to Best Buy As Chairman Emeritus  Mar 27, 2013 3:04 PM By Daniela Forte

Best Buy Founder Richard Schulze returns to the company as Chairman Emeritus, Best Buy announced this week. This return comes in support of the company’s Renew Blue Transformation efforts, according to Best Buy.

Ship-To-Store In An Omnichannel World  Mar 26, 2013 8:36 PM By Daniela Forte

Ship-to-store gives the consumer options. It makes life easier for those who don’t want to pay shipping and handling charges and is a big part of the ominchannel world consumers are taking part in when they are shopping.

How to Deliver a Better Experience to Today’s Multi-touch Shopper  Mar 11, 2013 2:20 PM By Jonathan Levitt

Instead of fearing the omnichannel consumer, retailers should embrace them to deliver the type of shopping experience they want. Here’s why ignoring or fearing omnichannel shoppers will only result in lost sales.

Collecting Email Addresses at POS Can be a Struggle  Mar 08, 2013 9:28 AM By MCM staff

Scott Cohn of Chinese Laundry talks with Tim Parry of Multichannel Merchant at eTail West 2013. Cohn talks about the issues merchants with bricks-and-mortar locations face when they want to capture their customer’s email address. Not only are there personnel issues to deal with, but legal ramifications as well.

Legally Gathering Emails at the POS  Mar 06, 2013 7:40 PM By MCM staff

In this video taken at eTail West 2013, Scott Cohn of Chinese Laundry, formerly of Bakers Shoes, talks about the issues merchants with bricks-and-mortar locations face when they want to capture their customer’s email address. Not only are there personnel issues to deal with, but legal ramifications as well.






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