Talbots To Cut 370 Jobs, 20 Stores  Feb 06, 2009 8:25 PM By Patrick Barnard

With the report of a weak fourth quarter and fiscal year, women

More Store, Staff Cuts for Pier 1  Feb 06, 2009 1:32 AM By Jim Tierney

Home furnishings and decor retailer Pier 1 Imports will cut 10% of its full-time staff and possibly 125 underperforming stores, according to a Feb. 3 filing with the Securities Exchange Commission.

Survey Shows L.L. Bean is Tops in Customer Service  Feb 03, 2009 11:31 PM By Patrick Barnard

How does it feel to be the best in customer service? Just ask apparel merchant L.L. Bean.

Reorg, Layoffs for Macy’s  Feb 03, 2009 10:51 PM By MCM staff

Department store chain Macy’s said Monday it is cutting 7,000 jobs–about 4% of its total current workforce–in its stores, distribution centers and offices. The company is reorganizing, eliminating its Macy’s division structure and integrating all functions into a single organization.

Retail marketing strategies  Feb 01, 2009 10:30 PM By Francey Smith

It’s been more than 20 years since the customer information revolution began, most visibly in retail loyalty programs Neiman Marcus InCircle and American

Anthropologie Stores Set For London  Jan 30, 2009 10:58 PM By MCM staff

Urban Outfitters, which announced in September it planned to bring its Anthropologie brand to the U.K., has selected two sites.

Getting Experiential Online  Jan 27, 2009 9:42 PM By Melissa Dowling

Store shopping is all about the experience. So how do you create that retail experience online, starting right from your landing page?

NRF Says Holiday Retail Sales Fell 2.8%  Jan 14, 2009 10:47 PM By MCM staff


Fresh Round of Industry Layoffs  Jan 14, 2009 10:38 PM By MCM staff

As multichannel merchants assess the 2009 holiday sales shortfall and the bleak outlook for 2009, this week brought a new round of industry layoff announcements.

Retail Crime Up Thanks to Down Economy  Jan 08, 2009 9:02 PM By Patrick Barnard


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