Soft Surroundings to Open Two New Stores  May 13, 2008 7:09 PM By Patrick Barnard

Apparel, home d

Godiva Goes Mobile  May 09, 2008 2:44 AM By Tim Parry

Godiva Chocolatier has a new flavor: Blackberry. The multichannel food and gift merchant has added a mobile channel to enable BlackBerry smartphone users to make purchases on the go.

You’re hired  May 01, 2008 9:30 PM By Linda Formichelli

It’s so annoying. A shopper is trying to check out, and the sales clerk is chatting on the phone or staring into space. Does this happen to your customers?

Marketing Pulse  May 01, 2008 9:30 PM By Melissa Dowling

When it comes to market research, multichannel retailers tend to be do-it-yourselfers: Sixty-five percent of the companies surveyed by Multichannel Merchant

Coming to Their Senses  May 01, 2008 9:30 PM By Lois Boyle-Brayfield

See, hear, touch, smell and taste. Each sense can evoke powerful memories and emotions that can alter simple and big decisions. Research has told us:

From clicks to bricks  May 01, 2008 9:30 PM By Bob Armour

Today’s shoppers are spending more time online searching and researching products than ever before. As the Internet continues to grow as the first stop

Sharper Image Officially For Sale  Apr 24, 2008 6:40 PM By MCM staff

Sharper Image Corp. announced today it will pursue a sale of its business and assets pursuant to the provisions of the bankruptcy code. The San Francisco-based gifts and gadgets merchant, which had filed for Chapter 11 in February, will solicit indications of interest from potential acquirers.

Tough Times for Talbots  Apr 23, 2008 9:37 PM By Jim Tierney

The credit crunch is hitting The Talbots hard.

American Eagle Outfitters on Cutting Labor Expenses  Apr 02, 2008 6:55 PM By Jeff Morris

American Eagle Outfitters operates several distribution centers in North America, including a facility in Warrendale, PA, and a DC in Mississauga, Ontario, to service its Canadian stores. But the multichannel apparel merchant is most excited about its newest DC in Ottawa, KS, which is helping it reduce labor costs.

Sears Eyes Teen Girls with Prom Site  Apr 02, 2008 1:40 AM By Tim Parry

Ask a high school-aged girl where she wants to buy her prom gown, and in all probability she’s not going to answer “Sears.”

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