MULTICHANNEL MERCHANT » RETAIL
Customers have never been more satisfied with the goods and services they buy, according to a study by Retail Systems Alert Group. Nonetheless, the retailers recently surveyed were
Five years after dumping its Fingerhut stable of catalogs and Websites, Federated Department Stores is once again embracing the direct channel in a big way. Want proof?
Kathie Lynch is the vice president of fulfillment for women’s apparel brand J. Jill, which was acquired by The Talbots in February 2006. Her group is
Because customer loyalty tends to lead to retention and advocacy, it
Home Depot has reorganized several units, leading to layoffs and the consumer direct division being absorbed into the merchandising group
Atlanta-based Home Depot is testing a store-within-a-store concept with its Home Decorators Collection catalog. Spokesperson Jen Neimi says the test concept
Proving that there’s no such thing as a sure thing, shareholders of Eddie Bauer Holdings voted on Feb. 8 against the proposed sale of the apparel cataloger/retailer to private equity firms Golden Gate Capital and Sun Capital Partners.
The Home Depot will test a store-within-a-store concept with its Home Decorators Collection catalog.
Palm Desert, CA
Atlanta-based Home Depot is evaluating strategic alternatives for its HD Supply business, including a possible sale, spin-off, or initial public offering.