RETAIL CHANNEL
Focusing on the bricks-and-mortar aspect of multichannel marketing.
Crosschannel Retail Remains a Work In ProgressFor the majority of retailers, cross-channel readiness remains a work in progress. Out of a possible 575 points, for instance, the retailers had a combined average of 320 points in an analysis of all touchpoints, including the web, mobile, call centers and in-store. This clearly demonstrates that providing a satisfying and consistent experience across all channels remains a daunting task – operationally, technically and even culturally. ... Hotel Chocolat Opens Boston StoreU.K.-based Hotel Chocolat, an upscale European chocolatier that launched a U.S. Website in October 2007, is set to unveil its first U.S. retail store. Hotel Chocolat’s 1,200 sq. ft. retail store on Boston’s Newbury St. in Boston will open by the end of next week.... Circuit City to LiquidateBeleaguered big box and online electronics retailer Circuit City, which filed for Chapter 11 bankruptcy in November, on Friday said it will liquidate its assets.... Changing channelsBloomingdale's announcement in May that it would cease publishing its Bloomingdale's By Mail catalog and merge that business into its Internet division... Pottery Barn Goes Big With New Atlanta StoreHome decor and furnishings cataloger/retailer Pottery Barn plans to open its largest store in the U.S. in Atlanta later this month.... Sharper Image finds a buyerSharper Image Corp., which had filed for Chapter 11 bankruptcy protection in February, has been acquired. A joint venture led by units of private investment... Talbots cuts staff 9%, gets creditWomen's apparel merchant The Talbots announced in early June it is reducing its corporate headcount by about 9%. The cataloger/retailer expects the layoffs... Streicher’s Acquires Arrington Police DistributorsStreicher’s, a $25 million distributor of public safety and police equipment, has acquired Arrington Police Distributors, a law enforcement supply company serving the mid-Atlantic region... Staples Succeeds in Corporate Express BidAfter three failed attempts in the past four months, the drama has ended: Office supplies cataloger Staples announced on June 11 it has finally acquired office products distributor Corporate Express ... Red Envelope finds a buyer maybeIt looks like gifts cataloger Red Envelope, which filed for Chapter 11 bankruptcy protection on April 17, will be sold to Creative Catalogs Corp. The... Mind your BusinessGranted, it's not the sexiest product line. But Klein Tools has in 150 years built a solid business selling pliers, screwdrivers and other tools used... You're hiredIt's so annoying. A shopper is trying to check out, and the sales clerk is chatting on the phone or staring into space. Does this happen to your customers?... Bill would let merchants negotiate credit card feesCatalogers have long wanted relief from the fees charged by credit card issuers. But a bill introduced in Congress in March may not be the best way to...
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Tips, How-To's, & Best Practices in....
GLOSSARYWhen an industry term is on the tip of your tongue, or when you come across jargon that's new to you, the words and definitions you need may well be right here. Go to the retail channel glossary PRIMERWhether you're just getting started or you need a refresher, the articles below can help you get back to basics. |
System Helps Art of Shaving Manage Growth
