MCM Ecommerce and Marketing 3-7-17

| Chris Intili

< !DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> Multichannel Merchant STRATEGIES & TACTICS FOR THE B2B & B2C MERCHANT week of 3/7/2017 The Abandoned Shopping Cart: What Customers Want … Continue Reading →

MCM The Week In Review 3-3-17

| Chris Intili

< !DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> Multichannel Merchant The News, Commentary & Events that Shaped Commerce This Week week of 3/3/2017 BCBG Max Azria Group Files for … Continue Reading →

MCM O+F Advisor 3/1/17

| Chris Intili

< !DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> Multichannel Merchant Operations & Fulfillment Strategies & Tactics week of 03/01/2017 L.L Bean on Creating Excellence in Brand Communication What does … Continue Reading →

How to Choose the Best Customer Care Technology

| Rob LoCascio

When it comes to technology, change is constant and rapid. However, while consumers adopt new gadgets, platforms, and services quickly, how do established brands scramble to keep up? Here is how to best choose the best customer care technology.

MCM Ecommerce and Marketing 2-28-17

| Chris Intili

< !DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> Multichannel Merchant STRATEGIES & TACTICS FOR THE B2B & B2C MERCHANT week of 02/28/2017 Top 5 Ecommerce Markets in the World … Continue Reading →

3 Key Retail Supply Chain Trends to Watch in 2017

| Jett McCandless

Retail supply chains are being upended by dynamic changes in the marketplace and among consumers. Here are 3 key trends to watch for in supply chains for 2017 that will continue to heavily impact freight transportation and logistics in retail and ecommerce.

Cyber Monday In July: A Guide to Leveraging Seasonal & Event Trends

| Tim Calpin

Cyber Monday is one of the biggest online shopping days of the year, this holiday sits on a convergence of a series of trends- it’s the holiday season, stores offer low prices and companies release a lot of new products. However, shopping days as big as this does not need to only be during the holiday season. Retailers can have big sales throughout the year by taking advantage of several other trends they may not have thought of. Here is a list of events and trends you may want to think about to keep customers coming back long after the traditional holiday season.

Measuring Your Content Marketing’s Real Performance

| Guy Greenberg

With the content marketing industry predicted to be worth $300 billion by 2019, it often seems as though businesses create content for the sake of generating content. Here is how you can measure your content marketing real performance.

7 Essential Steps to Sell Online In The U.S.

| Hasita Krishna

Just like selling cross-border, selling in the U.S. has its own set of challenges that an online retailer needs to make note of. Here are seven steps to think about when selling in the U.S.