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MULTICHANNEL MERCHANT » SHIP
As stories and jokes about failed dot-coms proliferate, it begins to seem that they are all here today, gone tomorrow. But e-commerce and multi-channel
How did you get into this line of work? I think it’s one of those things where you just fall into a career path. Years ago, I started working in a catalog
New York–Teen apparel and accessories cataloger Alloy has acquired Carnegie Communications, a publisher of college admissions resources. Under the terms
Once again, a number of e-tailers took orders from consumers during this past holiday season and did not deliver as promised. Research firm Bizmetric’s
THE JOURNEY to achieving supply chain efficiency may well remind you at times of that summer vacation from hell. You know, the one with the whole family
According to a recently released PricewaterhouseCoopers report, although overall holiday Internet sales went up, it is doubtful whether disgruntled online
What are your employees most likely to do when no one’s looking? Surf porn sites on the Web Send chain e-mails to co-workers Make personal long-distance
Turnover, technology, and CRM are the three most significant influences in the current call center market.
When you’re angling for a bigger piece of the pie, it’s just plain frustrating when the plate is out of reach. But when the product you need is missing from its pick slot, it’s a recipe for DC disaster.
Everyone has a favorite story to tell about the job candidate who was less than perfect, from the man who took his mother in with him to the interview