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MULTICHANNEL MERCHANT » SHIP
United Parcel Service announced rate hikes for most of its U.S. small-package services, effective Jan. 2. The new rates include a 3.9% increase in commercial ground services and a 5.5% increase in air and international services.
Although manifesting systems are vital to achieving shipping efficiency, they are, in their state, by no means an ubiquitous presence in distribution
There is an adage in business that your receptionist is your most important employee. After all, he is the most prominent personality of your company,
Hanover Direct subsidiary Brawn of California did not engage in a deceptive business practice by charging customers a $1.48
We aren’t quite sure when the shipping and delivery departments left their modest lodgings in the recesses of the warehouse and entered the boardroom.
As competition for carrier resources becomes more intense, shippers that develop effective programs in collaboration with carriers are most likely to
We live in what may be dubbed, to use a clich, the Information Age. No matter what you’re looking for, whether it’s advice on your love life or products
United Parcel Service is buying Richmond, VA-based Overnite Corp for $1.25 billion. The acquisition will enable UPS to expand its ground freight services in North America
As call centers become more strategically significant in their service to customers, firms that use an outsourced call center service need to measure