MULTICHANNEL MERCHANT » SOCIAL MEDIA
Social MediaMay 08, 2012 3:58 AM By Phillip Crowe
For many businesses, the social media component is a critical element for their contact center. As a contact center is the extension of the brand, social media is an extension of the service. It is one more form of interaction that today
Social MediaApr 20, 2012 11:54 PM By Dr. Melody King
Social MediaApr 16, 2012 2:47 AM By Chris Baggott
One of the most critical concepts to understand is the social long tail. Many of you may be familiar with the idea of the long tail as articulated in the book by the same name written by Chris Anderson. Basically, it
Social MediaApr 14, 2012 2:53 AM By MCM staff
Social commerce entered the digital scene much like springtime weather; lion-like claims of grandeur were followed by meek, lamb-like success. But social commerce
Social MediaApr 10, 2012 2:53 AM By Ken Burke
Social MediaMar 30, 2012 10:13 PM By MCM staff
Social MediaMar 08, 2012 11:53 PM By Diane Buzzeo
While ecommerce enterprises spend hours manipulating meta-tags and embedded HTML keywords, the most cost-effective SEO resource goes unnoticed: social media. Contrary to common belief, SEO is not limited to behind-the-scenes maintenance. Here are five, non-coding-experience-required tips for using social media to your SEO advantage.
Social MediaMar 08, 2012 7:16 PM By Blair Lyon
According to Shareaholic, Pinterest drives more referral traffic than Google+, LinkedIn and YouTube combined. Given the power of Pinterest to drive website traffic, it is critical for brands to consider a strategy for using Pinterest. Here are some tips to get started.
Social MediaMar 06, 2012 9:46 PM By Stephen Bulger
Does your company sell chain saws? There are probably better places for your brand to be (at least for now). But with the right strategy, maybe one geared toward wives of men who are into power tools, you could be successful. So if you determine that Pinterest is a match for your business, here are five tips for using it effectively.
Social MediaFeb 28, 2012 10:59 PM By Jim Tierney
Speck Products wanted to boost its online sales and create a constant two-way dialogue with customers. Find out how Speck used social media to transform itself.