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MobileJan 08, 2014 12:22 PM By Daniela Forte
Amazon had the highest score in mobile customer satisfaction with mobile with a score of 87, according to the The ForeSee Experience Index 2013 U.S. Retail Edition.
MobileJan 03, 2014 1:43 PM By Mark Tack
Retailers intuitively know mobile is a game changer, but they don’t always understand best practices or how to implement them. Here are three actions retailers can take to win the mobile consumer beyond the holiday season.
MobileDec 20, 2013 3:08 PM By Bharath Gowda
Consumers stress over slow-loading mobile commerce sites – 20% of those surveyed prefer being stuck in a traffic jam to waiting for a site to load. So how do retailers ensure optimal mobile website performance during the most wonderful – and busy – time of the year? Here are six tips.
MobileDec 20, 2013 12:02 PM By Len Shneyeder
As consumers tap and swipe at the portable screens that command so much of their attention, they leave data fingerprints that reveal their wants and needs. Action analytics helps marketers read these data trails to better understand their customers and, ultimately, give them the best possible mobile experience.
MobileDec 18, 2013 12:15 PM By Tim Parry
For the first time ever, the most recent workweek saw five individual days eclipse $1 billion in spending, led by Green Monday with $1.4 billion.
MobileDec 17, 2013 7:36 PM By Anthony Nicalo
All kinds of merchants are doing a fantastic job on mobile. Look at the smartphone experience offered by Starbucks, or the way that Lululemon goes mobile first. Mobile represents a challenge, but it’s also a huge opportunity.
MobileDec 17, 2013 12:58 PM By Daniela Forte
Mobile holiday shopping has increased 80% over 2012 with nearly 20% of sales coming from mobile devices, according to a press release.A recent survey by Tripwire, Inc., found that consumers are not concerned about security as they are about convenience.
MobileDec 16, 2013 1:29 PM By Daniela Forte
The act of showrooming is seeing a growth that cuts across a variety of demographic segments, according to the Holidays Retail Trends study by CFI Group. This is due in part to mobile technology, and practiced by a majority of consumers whether they intend to or not.
MobileDec 11, 2013 10:55 AM By Ed Braswell
As we wrap up another year, merchants are now looking into what they can expect for 2014 in the ecommerce world. This article will look back at what was hot in 2013, and what merchants should focus on moving into 2014, including creating targeted, personalized and seamless shopping experience for consumers.
MobileDec 10, 2013 2:39 PM By Jonathan Levitt
What will retail look like in 2014? Contributing writer Jonathan Levitt sees two major emerging trends occurring in the New Year: the rise of the ubiquitous shopper and wide-scale retail automation.