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MULTICHANNEL MERCHANT » TECHNOLOGY
TechnologyJan 30, 2014 7:24 AM By MCM Staff
According to the State of Retailing Online 2014 survey, 53% of merchants marked mobile efforts as a top priority, identifying responsive design, mobile site optimization, and tablet redesign among key focus areas.
TechnologyJan 29, 2014 6:53 AM By Bernard Luthi
Over the last decade emerging technology has increasingly encroached on the traditional retail journey. Here are three of the consumer technology trends that caused a stir at this year’s show and how they might impact the retail sector in the year ahead.
TechnologyJan 27, 2014 4:19 PM By MCM Staff
New collaborative initiative builds upon retailers’ existing efforts and reflects deep commitment to protecting consumer data.
TechnologyJan 27, 2014 11:21 AM By MCM Staff
SecureState, a management consulting firm specializing in information security, has developed a custom scanning tool that retailers can use to detect Black POS malware, and other similar strains. Black POS is the reported culprit behind recent retail data breaches, and is also known as KAPTOXA, a more advanced version of the original malware.
TechnologyJan 27, 2014 11:15 AM By MCM Staff
Former Chairman of the House Intelligence Committee, Rep. Pete Hoekstra, believes that CertainStore can prevent devastating mass data breaches and loss of sensitive customer data.
TechnologyJan 26, 2014 11:55 AM By MCM Staff
The retail landscape of 2014 is more digital than ever before, and integrating store and online operations is a key focus for retailers as ecommerce capable solutions increasingly supplant traditional point-of-sale and mobile technologies.
TechnologyJan 23, 2014 5:16 PM By MCM Staff
Brown Shoe Company has selected Retail 20/20 to replace its legacy exception reporting solution. The reporting solution will provide Brown Shoe Company with a platform for reporting on point-of-sale transactions, ecommerce, inventory adjustments, financials, and customer loyalty.
TechnologyJan 22, 2014 8:24 AM By Dale Skeen
Retail supply chains are longer and more tangled than ever – the complexity of the data coupled with high customer expectations around service and reliability are taxing traditional approaches to supply chain management to their limits. In this article you will learn how to pinpoint problems faster, make adjustments quickly, prevent missed deliveries, and catch those out-of-stock situations before they can impact the customer.
TechnologyJan 16, 2014 6:08 PM By Tim Parry
Karisse Hendrick, the U.S. program manager for the Merchant Risk Council, talks about what merchants can do to prevent payment security breaches from happening, what threats to watch out for, and how to let your customers know they may be victims.
TechnologyJan 16, 2014 11:24 AM By Erin Lynch
While big data might seem like it generally falls into the silo of the marketing department, more and more merchants are finding out that not only is it just as beneficial in the contact center, but it could also give you an edge against your competitors.
by David Fish
Posted 3 days ago
by Curt Barry
Posted 4 days ago