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Performance MgmtJul 18, 2013 10:39 AM By Erin Lynch
With so many choices available, how do you decide which ecommerce platform best suits your company’s needs?
Performance MgmtJul 16, 2013 10:06 AM By Erin Lynch
Slow moving inventory is an issue that retailers never want to have, but more likely than not, will. But that doesn’t mean you have to let slow moving inventory collect dust. Here are a few things you can do to either turn a profit or gain valuable customer appreciation.
Performance MgmtJun 21, 2013 3:45 PM By Debra Ellis
Rules of engagement are no longer defined by the company doing the engaging. They have to conform to frequently changing terms of service.
Performance MgmtJun 18, 2013 10:51 AM By Erin Lynch
While mobile traffic is becoming a major player when it comes to ecommerce, nearly half of the small retailers out there are unaware of exactly how much traffic is coming from smartphones or tablets.
Performance MgmtJun 17, 2013 7:57 PM By Tim Parry
Want to get your site ready for the Holiday season? Test, test and test.
Performance MgmtJun 11, 2013 3:27 PM By Erin Lynch
Gone are the days when the contact center meant having a customer call a 1-800 number or send an email if they have a product question or concern. Nowadays, the shape of the contact center is one that meets the needs of the 24-7 consumer and in order to do that successfully it all comes down to training.
Performance MgmtJun 11, 2013 8:11 AM By Guy Mucklow
For merchants, that fact that MFA would reportedly help state governments collect $11 billion in lost tax revenue is irrelevant; the bigger issue is that the law makes shopping online more expensive for consumers and complex for retailers.
Performance MgmtJun 06, 2013 9:44 AM By Daniela Forte
Swapping out your first ecommerce platform and transitioning to a new one can be scary and daunting. So where do you begin?
Performance MgmtJun 06, 2013 9:39 AM By Daniela Forte
SEO is an important part of customer engagement and brand recognition. Adam Audette, president of Rimm-Kaufman Group offered these 10 tips on tried and true SEO tactics.
Performance MgmtJun 05, 2013 2:12 PM By Erin Lynch
Retailers including Amazon, American Greetings, and Ralph Lauren earned spots on the 2013 Online Trust Alliance Honor Roll report for their high scores in privacy, security, and consumer protection on their ecommerce sites.