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eCommerce ARCHIVE

Heartbleed Also Affects Mobile Apps and Networking  Apr 19, 2014 7:28 AM By MCM Staff

Since Heartbleed went undetected for so long, the scope of compromised information is still unclear, but many online businesses are urging users to change their passwords as a precautionary measure.

28 More Tweets from MRCVegas14  Mar 24, 2014 7:25 AM By Tim Parry

And I’m back from the Merchant Risk Council Ecommerce Payments and Risk Conference… Jet-lagged from 3 and a half days in Las Vegas (if you include the red eye back home). But before I hit the office hard this morning, I wanted to bring you 28 more tweets from the last day (Day 4 or […]

The Effects of Online Credit Card Declines in the U.S.  Mar 09, 2014 8:34 PM By Tim Parry

An independent study of 1k consumers found that 17 percent of consumers report having had their credit cards declined during card not present (CNP) transactions and as many as one-third of these declines were unnecessary. The result is consumer aggravation, increased operational costs for banks and credit card companies and as much as $40 billion in lost revenue for online retailers. 41st Parameter, a part of Experian, released the data from its TrustInsight division.

5 Ways to Enhance Digital Performance Right Now  Mar 09, 2014 4:40 PM By Robert DuRoss

In today’s hyper-connected environment, producing slow-loading or unavailable content is equal to providing no digital content at all. While the challenge to produce always-on, high-performing content is daunting, the truth is, it can be done. In fact, it starts with some relatively easy first steps.

3 Smart Ways Retailers Can Personalize the Ecommerce Experience  Mar 09, 2014 11:07 AM By Tim Parry

Personalization was one of the underlying themes of eTail West – and it seemed whatever track of sessions you attended, there was talk about how retailers are personalizing the ecommerce experience for their customers. Here are three examples that stood out.

Lessons Learned from the 2013 Holiday Season  Feb 07, 2014 7:52 PM By Andrew Hodes

Retail marketers have been busy examining the results of their holiday initiatives to reflect on what worked, what didn’t and what can be improved. From a technology perspective, here are three of the most poignant lessons that can provide valuable guidance for retail marketers in the coming year.

Future of Retail Includes Digitalized Stores  Jan 26, 2014 11:55 AM By MCM Staff

The retail landscape of 2014 is more digital than ever before, and integrating store and online operations is a key focus for retailers as ecommerce capable solutions increasingly supplant traditional point-of-sale and mobile technologies.

How to Avoid the Post-Holiday Blues  Jan 14, 2014 10:43 AM By Maria Haggerty

In the weeks after the holidays, many retailers simply resign themselves to sluggish traffic and anemic sales totals. The good news is that it doesn’t have to be that way. Although you may not be able to replicate the fever pitch of the holiday shopping season, with the right strategy in customization, fulfillment, customer service, and discounts, you can stimulate retail activity and avoid the post-holiday blues.

IBM Study of 30,000 Global Consumers Shows Importance of Personalization  Jan 13, 2014 4:32 PM By Erin Lynch

A new IBM study of more than 30,000 global consumers released at the 2014 National Retail Federation convention found consumers are willing to share their personal information with retailers, particularly if they get good value in exchange.

Microsoft Extends Leadership in End-to-End Customer Interactions and Omnichannel Operations  Jan 13, 2014 11:29 AM By MCM Staff

Microsoft Dynamics introduces advanced end-to-end capabilities for omni-channel retailing and supply-chain management; announces alliances with industry leaders Vantiv, Sitecore and an expanded relationship with IBM.






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