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Payment/SecurityAug 12, 2013 8:29 AM By Richard Harris
Even though a decade has past since most retailers became multichannel, the majority still don’t have a good way to track customers across channels. One of the biggest problems is the offline “data hole.” Where online transactions require customers to identify themselves, the same is not true offline.
Payment/SecurityJul 27, 2013 9:39 PM By Ralph Dangelmeier
Predictions for the uptake of mobile payments by American consumers have been falling like the stock market in 2008, while global payments are zooming upward.
Payment/SecurityJul 26, 2013 10:49 AM By Erin Lynch
It might not sit high on the hierarchy of important things to tackle when it comes to all things ecommerce, but with 63% of consumers viewing the returns policy before making a purchase, merchant’s better start polishing up their returns plan.
Payment/SecurityJun 25, 2013 12:30 PM By Daniela Forte
Ecommerce merchants are primarily using email to communicate with shopping cart abandoners, according to the results of the MCM Outlook 2013 survey. According to the results, 45.1% of respondents use email, up from 36.2% in 2012.
Payment/SecurityJun 24, 2013 11:17 AM By Erin Lynch
Free shipping was once the goldmine for online retailers and what set you apart from your competitors. But as more and more retailers offer the service, is it now just something the shopper expects?
Payment/SecurityJun 21, 2013 10:37 AM By Daniela Forte
What impact will the pending Marketplace Fairness Act have on direct-to-customer merchants?
Though the U.S. Senate approved the Marketplace Fairness Act in April, no two IRCE 2013 attendees interviewed by Multichannel Merchant seemed to have the same opinion about the pending legislation.
Payment/SecurityJun 18, 2013 12:00 PM By Multichannel Merchant Staff
Acquity Group has found that business-to-business buyers are willing to stray from their current supplier and make purchases from Amazon Supply not just based on price, but also based on convenience and overall online experience.
Payment/SecurityJun 18, 2013 11:05 AM By Daniela Forte
While many businesses small and large are talking about and worrying about the Marketplace Fairness Act (MFA), what do you really know about it?
Payment/SecurityJun 17, 2013 8:43 PM By Multichannel Merchant Staff
RetailMeNot announced Monday that it has filed a registration statement with the Securities and Exchange Commission for a proposed initial public offering of its Series 1 common stock.
Payment/SecurityJun 17, 2013 3:39 PM By Erin Lynch
When it comes to revamping their ecommerce sites in 2013, retailers are focusing on keeping the consumer in the loop from the moment an order is placed right until the packaged is delivered to the doorstep.
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by Jim Davidson
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