What McKinsey’s Store Can Teach Brands About Customer Data

| Gretchen Scheiman

The quest for customer data is expensive and filled with frustration. How many brands are truly ready to invest in wild new experiments like those at McKinsey’s store at the Mall of America to collect more customer data when they can’t even access what they already have? A smart data approach may be the answer to this dilemma.

Coach Inc. Plans to Change Its Name to Tapestry, Inc.

| Daniela Forte

Coach Inc., a high-end accessories and lifestyle brand announced it will be changing its name to Tapestry, Inc. The change will go into effect on Oct. 31. See what CEO Victor Luis had to say about what drove the brand to make the name change.

m-commerce phone storefront feature

Why Would a Brand’s Website Not Sell Any Products?

| Tod Yazdi

There are many brands that have a robust site to interact with consumers, but then push the actual buying experience to another digital marketplace. Here is what you need to know about selling products on your own website.

How to Engage the Millennial Shopper

| Dennis Williams

How well do you know your millennial shopper? This generation of shoppers control $600 billion in annual spending and it is expected to multiply going forward. Here is what you need to know about this generation and how you could use the information to your advantage.