Going Beyond Ecommerce Chargeback Insurance

| Suresh Daksina

If you’re a merchant getting hit with chargebacks, the concept of chargeback insurance might sound like the perfect solution for you. But that may not always be the case. Here are some important considerations as well as suggestions for augmenting your insurance.

EMV, card not present, CNP fraud, ecommerce fraud, ecommerce fraud prevention, chip-and-pin, chip and pin, ecommerce security, payment security

There’s Nothing Friendly About Chargeback Fraud

| Monica Eaton-Cardone

Fraud is one of the most common reasons cardholders file a chargeback. But within the category of fraud is a concept quite troubling – friendly fraud. Referred to as chargeback fraud or cyber shoplifting, this type of chargeback is difficult to detect and prevent.