USPS EV cruising suburbia feature

USPS Getting EVs from Ford, Diesels from Chrysler

| Mike O'Brien

The U.S. Postal Service has awarded Ford a contract to deliver 9,250 electric delivery vehicles, while ordering an equal number of diesel-powered Dodge Ram vans to fill its immediate needs, plus 14,000 charging stations from three separate firms. Overall, the USPS will purchase at least 66,000 EVs between now and 2028, or 62% of the total fleet.

How to Negotiate an Ecommerce 3PL Contract in 9 Steps

| Brian Barry

Many multichannel companies have found 3PLs to be comparably priced to internal ecommerce fulfillment while providing quality services. But negotiating a contract to work with a 3PL partner takes time plus a combination of business sense and legal guidance. As you build an agreement, here are 9 key considerations to keep in mind.

Insourcing vs. Outsourcing Customer Care: The Pros and Cons

| MCM staff

To outsource or not to outsource customer care, that is the question. And unfortunately, the answer is a resounding, “it depends.” Colin Taylor, CEO at Taylor Research Group, and William Pocock, senior operations manager for Dick’s Sporting Goods, suggested 8 steps to help merchants frame up the decision.

FedEx Ground driver

FedEx Cutting Out Amazon on Ground Deliveries

| Mike O'Brien

Two months after deciding not to renew its contract with Amazon for air freight service, FedEx is now parting ways with the ecommerce giant on the ground as well. FedEx will not renew its ground contract with Amazon when it expires at the end of August, effectively severing the long-term relationship as Amazon grows its own capabilities.