Outsourcing fulfillment and customer care operations is not for everyone, and many merchant companies feel they can keep costs low by maintaining control. But for those who do use a 3PL, here are 5 ways to get the most out of the relationship, helping them deliver value while improving your results.
As fast as ecommerce and omnichannel is changing, is your company using its resources – time, money and talent – to continue to move ahead? Ecommerce, marketing and merchandising have research projects. Are you innovating in operations and fulfillment fast enough to lower costs and improve customer service? Here are three examples of innovation projects you can implement in your organization.
The need for speed in ecommerce distribution, driven largely by Amazon Prime’s two-day promise, is behind increased investments in distribution center technology as well as a trend toward more smaller, forward-based facilities closer to the customer, according to a new report. Find out what other topline results came from the survey of 1,400 IT and warehouse professionals around the globe.
Amazon announced plans to open a sixth Texas fulfillment center in Haslet, TX, making it the fourth Amazon fulfillment center in the Dallas-Fort Worth area. The company operates an estimated 161 distribution, fulfillment and sortation centers in the U.S., totaling 68.9 million square feet, enabling it to deliver on Prime Now’s two-day delivery guarantee.