Figuring out how to make omnichannel operations successful and profitable, dealing with Amazon’s continual disruptions, creating a consistently excellent customer experience across operational areas and growing cross-border commerce were among the hot topics at the fifth annual Operations Summit. The event was held in Cincinnati, OH, an ecommerce operations hotbed, and drew more than 800 direct-to-customer and omnichannel operations professionals and providers.
Why aren’t more merchants looking to become cross-border sellers? Chuck Whiteman, Sr. VP Client Services at MotionPoint, says one reason is because merchants often are just oblivious to cross-border opportunities. In this Q&A with Multichannel Merchant, Whiteman, who is a keynote speaker at Multichannel Merchant’s Growing Global 2016, discusses the cross-border ecommerce journey
Why aren’t more merchants looking to become cross-border ecommerce sellers? Melissa O’Malley, Director, Global Merchant and Cross-Border Trade Initiatives at PayPal, says many merchants are overwhelmed about where to start. In this Q&A with Multichannel Merchant, O’Malley, who is a keynote speaker at Multichannel Merchant’s Growing Global 2016, discusses some of the common mistakes ecommerce merchants make when they start their cross-border journey, how technology has made it easier for merchants to go cross-border, and where she sees cross-border ecommerce going in five years.
Consumers in the Middle East love to shop, and shoppers in countries such as Saudi Arabia, United Arab Emirates, and Egypt have shown a penchant for ecommerce shopping. Iyad Kamal, COO of global logistics and transportation solutions provider Aramex, explains why customers in the Middle East are willing to wait 3 to 4 days for slower shipping from the U.S.
Melissa O’Malley, PayPal’s Global Merchant and Cross Border Trade Initiatives, will deliver the opening keynote at Multichannel Merchant’s Growing Global 2016 April 13-14 at the Duke Energy Convention Center in Cincinnati, OH. This will be O’Malley’s second year speaking at Growing Global, and you can click through and hear O’Malley, in her own words, talk about the value and knowledge the conference offers.
This is the story of Tech Armor, a Los Angeles based ecommerce company that found a niche as a cross-border seller of mobile accessories. Tech Armor Co-founders and General Managers Joe Jaconi and Eric Tong will share its story of global ecommerce growth on July 22 at the Growing Global conference in Hollywood, CA.
While presenting a number of risks and some significant barriers to entry, global ecommerce represents a massive opportunity and more retailers are jumping onboard as solutions for addressing cross-border business become more readily available. Here’s a look at what’s fueling cross-border ecommerce growth.