Belk, eBay Enterprise, eBay, customer service, customer contact center, customer experience, retail, online retail, ecommerce

Belk Announces the Appointment of a New CEO

| MCM Staff

The Board of Directors of Belk, Inc. announced that Tim Belk will retire as chief executive officer of the company in July 2016. Former Hot Topic CEO, Lisa Harper will take over, see what this will mean for the company.

Hot Topic Gets its ThinkGeek On

| Tim Parry

Pop culture apparel and novelties seller Hot Topic will acquire Geeknet, Inc., the parent company of online gizmos, gadgets and apparel seller ThinkGeek and ThinkGeek Solutions. Find out how much Hot Topic bought Geeknet for, and why the deal makes sense for both retailers.