eBay Enterprise is now Radial, the largest commerce technology and operations provider, with a valuation at more than $1B. Here’s how Radial solves retailers’ struggles with creating omnichannel experiences.
The red carpet will be rolling out in Cincinnati on April 14. That’s when Multichannel Merchant will announce the winners of its annual Excellence in Customer Experience Awards its 2016 Operations Summit.
What are the best practices in brand communications, especially in the critical area of transmitting a customer’s order information? Learn how SmartHub from eBay Enterprise + Innotrac analyzes its data to determine the winners and losers. And come to the Operations Summit, April 12-14 in Cincinnati, to find out the winners of the 2016 Excellence in Customer Experience Awards.
Brent Dorfman, Vice President of Innovation with Innotrac, talks Cyber Weekend ecommerce results with Multichannel Merchant Senior Editor Mike O’Brien.
Distribution center safety, a No. 1 concern, requires a focused effort. Here are 7 steps you can take to reduce the incidence of accidents and injuries.
Alex Golshan of BCBG Max Azria Group talks with Multichannel Merchant Senior Editor Mike O’Brien on how the company excels at shipping and delivery.
L.L. Bean’s CMO talks brand communication. The company recently won a Customer Experience Excellence award in that category from Multichannel Merchant.
The awards, established to recognize retailers at the cutting edge of delivery, packaging, returns, customer experience and innovation, were presented in a ceremony at the annual Operations Summit 2015. See which retailer took home an award.
Innotrac is expanding its quantitative and qualitative studies of retail shipments and returns to include the pre-Christmas rush as well as Cyber Monday.
Innotrac Corporation, a best-in-class commerce provider integrating digital technology, fulfillment, contact center and business intelligence solutions, will exhibit at IRCE June 10 -13 in Chicago.