Multiple Factors Weigh into Parcel Carrier Choices for Ecommerce Shippers

| Mike O'Brien

With shipping and delivery such a critical piece of the customer experience in ecommerce, you need to choose the right carrier partner – or partners – that meet your business needs and fit your budget. Hear from shippers about how they determine the best fit and mix of service level and cost, and how they work with their carrier partners.

The Clock is Ticking: Take Multichannel Merchant’s MCM Outlook Today

| Mike O'Brien

What major trends are driving changes in direct-to-customer commerce, and what do they mean for your business? And how are they impacting professionals in operations and fulfillment, catalog and ecommerce and marketing? Make your voice heard—complete the survey today for a chance to win an Amazon gift card.

Take the MCM Outlook Survey and Help Drive the Data

| Mike O'Brien

Once again the team at Multichannel Merchant is conducting the annual MCM Outlook survey, which covers every aspect of ecommerce, marketing and operations in the world of direct-to-customer and omnichannel businesses. Please take a few minutes to complete the survey, and be entered to win a $500 American Express gift card, courtesy of MCM. You’ll also be providing valuable data that helps shape our coverage of the industry in 2017 and beyond.

omnichannel fulfillment

Do International Payment Offerings Make You a Global Merchant?

| Tim Parry

Less than half (41.9%) of merchants who took the MCM Outlook 2016 survey said their ecommerce sites are set up for global business. And 37.8% of those who say their ecommerce sites are set up from global business say it’s because they have international payment offerings. In this video, Zooz’s Chester Ritchie talks about why merchants need to choose a payment platform that allows comfort for the cross-border shopper.

omnichannel fulfillment

Were We Right About Omnichannel Fulfillment Trends?

| Tim Parry

Shoppers not only expect but demand flexibility and freedom to buy at their total convenience. This creates supply chain complexity around synchronizing inventory and orders coming from stores, websites, mobile, catalogs, etc.

Ecommerce Gets More Mobile Savvy

| Tim Parry

Multichannel Merchant’s MCM Outlook 2015 results show that 57.7% of retailers have an m-commerce site, and that’s up significantly from the nearly 40% who said they had one in 2014. Here’s what MCM Outlook 2015 uncovered about the world of ecommerce.