Nordstrom Partners with Anthropologie on New Home Products

| Daniela Forte

Nordstrom is partnering with Anthropologie to introduce home products line in 15 of their retail locations and on Nordstrom.com beginning March 19. The collaboration is part of a larger trend of partnerships between retailers, sometimes those in competition with each other.

Nordstrom Reports November and December Combined Sales

| MCM staff

Nordstrom, Inc. announced an increase in its net sales of 2.5% and an increase in comparable sales of 1.2% percent for the nine weeks ended December 30, 2017, compared to 2016. See what the fiscal 2017 expectations Nordstrom set going for the rest of the year.

L.L. Bean Looks to Update Free Shipping, Returns Policies

| Mike O'Brien

In an effort to remain competitive and cut costs, iconic brand L.L. Bean is considering changes to its famous free shipping and returns. This follows policy changes instituted last year by Nordstrom, another brand famous for its generous returns policy.

mobile commerce, retail geo-targeting, social media marketing, customer reviews

Retailers Continue Omnichannel Pivot as Stores Struggle

| Mike O'Brien

Major retailers including Macy’s, JC Penney and Nordstrom are placing larger bets on omnichannel as the future of retail, amid hundreds of store closings and even a chain shuttering in the wake of a tough holiday season for brick-and-mortar sales. See what moves the chains are making to counter Amazon’s incursions.

Retailers Achieve 97% Holiday Order Fulfillment

| Mike O'Brien

A Kurt Salmon study found 97% of retailers delivered orders on their last guaranteed shipping date before Christmas, up from 95% in 2015 and 87% in 2014. This was partly due to pulling the cutoffs back by a day in many cases, and changing up website messaging at the deadline. See what else the study found, including the performance of luxury brands.

Same-Day Delivery Growing, But When Does it Make Sense?

| Mike O'Brien

With PetSmart becoming the latest company to offer same-day delivery, other merchants are likely asking themselves, when does this level of service make sense? The answer depends on demographics, product category and your ability to absorb the cost.

Nordstrom, Costco, UPS Join Last-Mile Delivery Study in Seattle

| Mike O'Brien

Nordstrom, Costco and UPS have joined with a team from the University of Washington in Seattle to study solutions to last-mile delivery issues in urban areas. See what the group is charged with doing, and learn more on this topic in a session at Operations Summit 2017, March 27-29 in Pittsburgh, PA.

Nordstrom

Nordstrom Appoints President of Nordstrom.com

| Daniela Forte

Nordstrom appointed Ken Worzel as president for Nordstrom.com. This move is to further accelerate the brand’s ecommerce, digital and mobile efforts. See what plans Nordstrom has in place and what other strategic shifts were made in leadership.