Back-to-School Shopping Expected to Reach $83.6 Billion

| Daniela Forte

According to the National Retail Federation’s annual survey, total spending including college and school combined is expected to reach $83.6 billion, more than a 10% increase from 2016’s $75.8 billion. See what other results this survey revealed for back-to-school and what it could mean for the holiday shopping season.

Cater to Buying Trends to Boost Valentine’s Day Sales

| Jay Alsup

Valentine’s Day has become big business for retailers and continues to grow. In 2016, the National Retail Federation reported spending to reach $19.7 billion. Consumers were set to spend, on average, $146 each on gifts for significant others, family and friends. Here are some tips that can help you focus your efforts when attracting consumers to your Valentine’s Day offerings.

mobile commerce

Mobile Is One of the Top Initiatives for Retailers in 2017

| MCM Staff

In 2017, retailers will focus on several key areas in an effort to boost the customer experience.This includes mobile, marketing, site merchandising and omnichannel efforts. See why retailers are making this shift this year and what it could mean for retail.

Kohl’s Using Technology to Transform the Customer Experience

| Mike O'Brien

Retailers need to focus less on the “shiny new objects” and instead focus on systems and solutions that actually move the needle, Ratnakar Lavu, Chief Technology Officer for Kohl’s said at NRF’s Big Show. See what tech tricks the company has up its sleeve, which are coming down the road and how they’re boosting loyalty and engagement.

The State of Retail in 2017

| Mike O'Brien

What is the outlook for retail in 2017? What macro factors will affect it? How about the continued migration to omnichannel and store closures? Multichannel Merchant Senior Content Manager spoke with Jack Kleinhenz, chief economist of the National Retail Federation at the Big Show in New York to discuss these topics and take a glimpse into the “crystal ball.”

137.4 Million Consumers Plan to Shop Thanksgiving Weekend

| MCM Staff

With Black Friday and Thanksgiving weekend not too far off, consumers are eager to see what deals retailers are offering for the biggest shopping weekend of the year. The National Retail Federation provided some important insight with online and in-store shopping during Thanksgiving weekend.

retail imports

Hanjin Ocean Freight Failure Disrupting Retail Supply Chains

| Mike O'Brien

The financial woes of South Korean concern Hanjin Shipping Co Ltd, the world’s seventh-largest ocean freight line, is causing a ripple effect that is disrupting supply chains across retail entering the busy fall and holiday season. See what efforts are underway to address the logjam.