Not only does accurate visibility influence customer experience, it also drives all downstream operational decisions including fulfillment, allocation and distribution. Just like you can’t manage cash flow without an accurate bank balance, you can’t manage fulfillment without inventory accuracy – making it flow like water. Here are some ways to make it happen.
While retailers say they’re growing their omnichannel sales, it’s unclear how profitable they are, according to a new report from Retail Systems Research. Greater inventory visibility, including use of RFID, as well as better syncing of demand origination with inventory allocation, will help drag omnichannel into the black, the report’s author states.