Most retailers reacted swiftly during the pandemic, creating an online presence or enhancing an existing one. Now many of them are wondering how to stay relevant and competitive in the “next normal.” How can you seamlessly blend the digital and in-person experience to offer the best possible customer experience? Here are some tips.
Beauty retailer Sephora is upping its ecommerce fulfillment game, offering customers unlimited free two-day shipping for $10 per year, a la Amazon Prime.
Through “omnichannel choreography,” retailers can orchestrate all the moving pieces of online order fulfillment and deliver the perfect customer experience.
With the drumbeat of bad news about online credit card breaches continuing, retailers can use tokenization to protect against consumer data theft.
Attendees at Multichannel Merchant’s Growing Global conference last week heard again and again that the global ecommerce window is wide open.
Retailers and retail experts contacted by Multichannel Merchant were mixed in terms of the impact of the new Amazon Fire phone.