inventory management woman at her WMS

Inventory Management in 2022: Navigating Disruptions

| Mike O'Brien

This special report from Multichannel Merchant will address how the right tools and technology not only provide greater inventory accuracy and visibility, but help you prioritize and track SKU movement within a facility, among network nodes and in partner channels. It will also cover advanced capabilities as well as must-have systems.

order management system sign feature

Making Omnichannel Order Management More Efficient

| Mike O'Brien

While many retailers have seen record ecommerce sales in the pandemic era, the execution hasn’t always been pretty. That’s because many were caught with an omnichannel order management process that was less than optimized. This report will detail how you can create a more unified process across all channels.

7 Pitfalls to Avoid in Subscription Box Fulfillment

| Nicole Lee

Order fulfillment is one of the biggest challenges for subscription box companies. Peak order processing, unpredictable growth patterns, slim profit margins and high shipping costs are just a few of the most common pain points. Want to master subscription box fulfillment? Steer clear of these 7 common pitfalls.

5 Steps to Increasing Customer Retention in Subscription Commerce

| Nicole Lee

While subscription commerce is up, many subscription box companies are challenged to maintain their subscriber base. The median churn rate for subscription boxes is 10.54%. What can your company do to retain subscribers? Here are 5 effective strategies and the fulfillment best practices necessary to support them.

7 Tips for Adding Ecommerce to Your Subscription Box Business

| Nicole Lee

Many subscription box customers are interested in purchasing additional items, so adding an ecommerce channel can enable merchants to enhance the experience while generating a new revenue stream. This requires some operational adjustments. Here are 7 ways to help ensure success with your subscription ecommerce fulfillment.

Successful Order Management When Selling on Amazon

| MCM staff

As a direct-to-consumer brand you’re facing mounting margin pressure, loss of brand integrity and changing consumer expectations. And it feels like every month there’s a new channel you need to be in. Even so, selling through FBA and SFP can prove lucrative. To help you succeed, here are some order management best practices.

OMS, Inventory Management Head 2019 Tech Investment Wish Lists

| Mike O'Brien

After robotics and automation, order management systems (OMS) and inventory management systems were the highest priority for tech investment in 2019, based on the MCM Outlook survey, noted by 12% of respondents each. The results also reflect rising customer expectations for ecommerce fulfillment: make it cheap and fast.

Optimizing Ecommerce Fulfillment for Social Commerce

| Perry Belcastro

About 70% of U.S. adults use one or more social media sites, according to Pew research, with many making direct purchases there, and savvy merchants are tapping into this trend. But they must be at the top of their order fulfillment game to succeed. Here are some best practices top brands are using in social commerce fulfillment.

Enterprise Resource Planning, ERP, order management, order management system, operations and fulfillment, retail operations

How to Assess Your True Readiness for a System Go Live Date

| Curt Barry

It’s one thing to be running behind on programming modifications, testing and implementing your systems project. It’s another to unknowingly commit your company to a system go live without management review, risk assessment and agreement and signoff. These 10 points should be part of your readiness assessment.

How to Determine Your 3PL System Requirements

| Brian Barry

Critical systems functionality and efficient fulfillment are at the heart of a multichannel strategy, and merchants must meet compliance standards of marketplaces and big-box stores. Many 3PLs can bring this functionality and cost effectiveness to ecommerce sellers, manufacturers and brands. Here’s how to make it work for you.