There are at least 5 fulfillment metrics that ecommerce brands need to track, all connected to your ability to meet customer expectations during peak season as well as the rest of the year. See how measuring performance in these key areas can help forecast your ability to operate at full capacity and improve year-round operations.
This holiday season, retailers that can deliver a consistent service experience across every channel will not only strengthen customer loyalty but also ensure their business is realizing every opportunity to increase sales. Implementing these 6 tips will help ensure you can achieve these goals.
Delivering a quality experience means customers are more likely to become advocates, telling their friends and coming back to buy more. But undeliverable shipments will move things in the opposite direction fast this peak holiday season. Here are some tips to help you avoid that worst-case outcome.
UPS, FedEx and the USPS are all projecting major growth in holiday shipping volume during the peak season, driven by the ongoing boom in ecommerce activity. See what kinds of increases the carriers are expecting.
Amazon has taken the unusual step of limiting Fulfillment by Amazon warehouses and services to existing sellers until Dec. 19, to deal with capacity issues. See what an industry analyst has to say about the significance of the move and its impact.
December’s import cargo volume at major container ports will be the same as 2014 as stores bring in the last round of holiday merchandise, the NRF said.
FedEx is predicting a record 317 million shipments between Black Friday and Christmas Eve this year, a 12.4% increase in volume compared to 2014.
To take full advantage of expected growth this holiday season, here are 5 tips for online selling success merchants can use to realize its full potential.
You might be buying pumpkin spice spice, but holiday prep is here for major retailers, with Pottery Barn and West Elm giving their holiday shipping cutoffs.
The holiday shipping peak is always difficult to handle no matter how established your business. So plan ahead and take the necessary precautions.