USPS Louis DeJoy feature

USPS Head DeJoy Facing Heat from Congress on Agency Changes

| Mike O'Brien

The House approved a $25 billion relief package for the beleaguered USPS, a measure not expected to pass muster in the GOP-led Senate, as new Postmaster General Louis DeJoy is undergoing intense scrutiny in Washington over changes he is initiating. A second hearing before a House panel is scheduled for today.

USPS letter carrier

USPS: Laying Down the Law; $10B Loan Approved; New Loyalty Program

| Mike O'Brien

USPS Postmaster General Louis DeJoy doubled down on the need for greater efficiency and performance, while enacting new measures. Also, the USPS reached an agreement in principle to receive a $10 billion loan from the U.S. Department of the Treasury under the CARES act, and created for the first time a loyalty program.

Multiple Factors Weigh into Parcel Carrier Choices for Ecommerce Shippers

| Mike O'Brien

With shipping and delivery such a critical piece of the customer experience in ecommerce, you need to choose the right carrier partner – or partners – that meet your business needs and fit your budget. Hear from shippers about how they determine the best fit and mix of service level and cost, and how they work with their carrier partners.

Stamps.com Stuns by Parting Ways with USPS, Looks to Other Carriers

| Mike O'Brien

In a bold and unexpected move, Stamps.com, which built its business through an exclusive shipping partnership with the U.S. Postal Service, is now severing that relationship as it seeks to offer its ecommerce customers more options, while keeping a sharp eye on Amazon logistics. See what the CEO had to say and how analysts reacted.

U.S. Postal Service, USPS, UPS, Parcel Select, shipping and delivery

Parcels – Including Groceries – The Future of USPS

| Mike O'Brien

“We have a very structured plan around all we’re trying to do to grow our package business,” said Cliff Rucker, vice president of sales for the USPS. “When you think about it, over one-third of our volume is gone since 2006 on the letter side, so that’s why we see packaging as a growth area.”