Channel expansion can quickly lead to customer disappointment, poor reviews and high returns if incomplete and/or inaccurate information floods the market. For channel expansion to be successful, CPG brands need to put product data at the center of their omnichannel strategy to drive revenue growth and customer engagement.
For retailers, cross-border ecommerce is an easy, low-cost way to enter new markets. But to take advantage of this massive opportunity you need efficient product data management solutions to ensure what you sell is useful and relevant to customers worldwide. These best practices will help you increase global sales and decrease returns.
In an effort to speed up system upload times and deliver richer product information through all customer touch points, Schneider Electric Buildings Business (SEBB) partnered with data management provider Riversand and now sees a 75% reduction in product information upload time.