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Demanding Consumers Still in Driver’s Seat, UPS/comScore Study Finds

June 6, 2015 | Mike O'Brien

U.S. consumers are continuing to demand convenience, advanced mobile features, flexible shipping options and ease of product returns, according to the fourth annual UPS Pulse of the Online Shopper study.

mobile commerce, retail geo-targeting, social media marketing, customer reviews

How to Make Your Small Business Perform Like an Omnichannel Powerhouse

September 24, 2014 | Amine Khechfe

Your small business can perform like an omnichannel powerhouse if you simply adhere to the following tips and tools.

Merchants See Increased Satisfication with Omnichannel Fulfillment

July 26, 2013 | Erin Lynch

Ecommerce has now become synonymous with omnichannel. However, while merchants are focusing their retail efforts on social, mobile and email, they should zero in on a variety of fulfillment options such as ship-from-store, in-store pickup, and buy online and return in-store.

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The Definitive Amazon Seller’s Guide: A Strategy-Building Session

Voice-Shopping: What’s in Store for Ecommerce Companies?

How Unified Data in the Cloud Can Power Business Growth

Redefining Customer Lifetime Value

Running with the Big Boys: Ecommerce Tools for the Midmarket

Latest Research

Ongoing Labor Shortage Underscores Need for Optimized Warehouses

Merchants Differentiating in the Last Mile, Returns, Outsourcing

The State of the Catalog is Alive and Well

Meeting E-Fulfillment Challenges as Expectations Rise

How to Evolve Your Email Marketing Strategy

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13 Considerations for Peak Holiday Season Readiness Now

How (& Why) Retailers Can Do Big Data in the Cloud

3 Ways to Speed up Your Ecommerce Website

How to Assess Your Drop Shipping Customer Service

Why Ecommerce Customers Want Buy Online Deliver From Store

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