Staples, U.S. Postal Service, National Labor Relations Board, Operations and Fulfillment, USPS, Staples Approved Shipper Program, UPS

USPS Pulling Operations Out of Staples

| Mike O'Brien

Three years after it had begun, the U.S. Postal Service is ending its relationship with office supply chain Staples, pulling its beleaguered Staples-staffed service centers out of the stores by early March amid labor pressure and a labor board ruling upholding an earlier court order.

B2B ecommerce, B2B marketing, B2C ecommerce, B2C marketing, ecommerce, ecommerce website, personalization, website personalization, product personalization

B2B Merchants Provide a Personal Experience to Customers

| Daniela Forte

Providing a personalized optimal experience for your B2B customers is vital in today’s B2B industry. How are you providing the right experience for your customers? In this MCM Executive Summary report you will see how various B2B merchants are connecting with their consumers and what is needed to be successful.

Staples Raising Stakes by Doubling Down on Staples Business Advantage

| Tim Parry

Office supplies seller Staples, Inc. is in the “early innings of a dynamic and pronounced strategic repositioning,” which includes raising its stakes by doubling down on Staples Business Advantage to win mid-market business customers in North America, Interim CEO Shira Goodman said Wednesday during the company’s second-quarter earnings call. Here’s a look at how Staples plans to do that.

Staples Looks to Exit Europe

| Daniela Forte

Is Staples looking to exit Europe? It certainly looks that way as CEO and chairman Ronald Sargent said the company has been challenged by weak results in Europe. See what strategic plans Staples has moving forward with its global operations.

Staples Pilots Interactive Store Map for iPhone App

| Tim Parry

Staples today announced a new interactive store map feature available on the Staples iPhone app that will create an easier and more convenient in-store shopping experience for customers. See how it complements Staples’s other online and offline commerce initiatives.

Staples CEO Ron Sargent to Step Down

| MCM Staff

Staples Inc. announced that its CEO Ron Sargent will step down from his post effective June 14. See who will be taking on as interim CEO while the office-supply company looks for a new CEO.

Judge Denies Staples-Office Depot Merger

| Mike O'Brien

A federal court judge has ruled in favor of the Federal Trade Commission’s decision to block the proposed Staples-Office Depot merger, upholding the FTC’s December lawsuit which claimed the resulting monopolistic company would harm consumers by adversely affecting office supply prices.