WineDirect, a leader in ecommerce and fulfillment for wine brands, was seeing its subscription business explode, requiring greater personalization on many orders. In this special report, learn how its used technology to meet the challenges of various order types and regulatory requirements, while maintaining a top-flight CX.
When COVID hit weeks after AARMY opened its gyms in New York and LA, it had some inherent advantages to successfully adapt to temporarily being a digital brand. To execute, AARMY went into beast mode. Examining AARMY’s transition reveals five lessons it took from DNVBs that were pivotal in maxing out its opportunities.
We had just heard about Walmart’s new fulfillment service competitive with FBA, when we learned the retail giant was launching a membership program a la Amazon Prime. Recode reported Walmart will begin testing the membership program as early as March, initially as a rebrand of same-day grocery service Delivery Unlimited.
One thing is clear: we’re living in a subscription service economy that is only going to expand. Brands from Nike and Bloomingdales to Coca-Cola, Mercato and GNC have taken the plunge, and organizations across all industries are seeing subscription offerings as a growth engine. Here are 4 predictions for subscription services in 2020.
So-called “geek gear” subscription box seller Loot Crate, an early leader in the now red-hot category, has filed for Chapter 11 bankruptcy protection as cash runs low, according to various media reports. The company has a white knight buyer in the wings, a major collectible manufacturer and distributor that took on its debt.
Amazon Prime surpassed 100 million members in the U.S. in the fourth quarter, according to new data from Consumer Intelligence Research Partners (CIRP), representing 62% of all Amazon customers. This is up from 85 million in July, with Prime members spending on average $1,400 per year vs. $600 for non-members.
Walmart will test a $50 per year subscription ecommerce shipping service this summer, compared to Amazon Prime’s $99, that gets order to door in three days.