There are many systems possibilities for direct to customer businesses. The choices include ecommerce platforms with order management (OMS) functionality; standalone OMS; “best of breed” integrations with OMS, customer care or CRM front ends and a warehouse management system (WMS) for fulfillment; or ERP systems. How do you determine which is the best fit for your direct business?
As the year end approaches, software vendors often offer significant discounts in order to secure your business and book it in the current year. This is also true with some vendors at the end of each quarter. But don’t let the last-minute vendor discounts distract your company from prudent due diligence in selecting warehouse software.