Newegg livestream feature

Livestream Shopping Enhanced by Newegg to Attract Creators

| Mike O'Brien

Newegg is adding enhancements to its livestream shopping program in an effort to attract more creators who can earn commissions by selling tech products on eight different social media channels plus its own website and app, using the company’s upgraded production studios in California for free.

3 Ways to Prepare for BOPIS Fraud This Holiday Season

| Erika Dietrich

As consumers have begun holiday shopping earlier than ever, merchants are expecting historical peak trends, and fraudsters will try to take advantage of this. To prepare for the uptick in BOPIS fraud this holiday season, consider enacting both short-term and long-term fraud mitigation strategies to protect yourself and your customers.

chargeback fraud

AI Can Resolve Chargeback Challenges for Merchants, Banks

| Monica Eaton

One key reason friendly fraud is such a problem is that merchants and banks lack the capacity to distinguish between legitimate and illegitimate dispute claims. AI-based tools sending transaction data would allow for more accurate analysis of industry trends and consumer preferences, freeing up resources and reducing overhead.

Consumer Data Not Exposed in Estée Lauder Data Breach

| Douglas P. Clement

A Jan. 30 data breach linked to cosmetics giant Estée Lauder exposed more than 440 million records, but none apparently contained customers’ payment information or privileged information about employees. This follows recent data breach events at Visa and children’s clothing retailer Hanna Andersson.

Visa Swipe Fees Going Up for Ecommerce, Down in Grocery Stores

| Douglas P. Clement

Visa plans significant changes to rates merchants pay each time a consumer makes a purchase with its cards, Bloomberg reported, both online and in store, citing a document Visa sent to banks. According to Bloomberg, brands can expect to pay more for ecommerce transactions, while fees in grocery stores will decline.

Amazon Pursuing Pay-With-Your-Hand Biometric Checkout Technology

| Douglas P. Clement

Amazon’s latest expansion into the consumer biosphere will enable brick-and-mortar shoppers to pay for purchases with a mere wave – or scan – of their hand. The Wall Street Journal said Amazon is creating a system of hand-scanning terminals for retailers, with a focus on venues like coffee shops with lots of return customers.

New JavaScript Skimmer Stealing Customer Data from Ecommerce Sites

| Douglas P. Clement

Visa is warning ecommerce merchants about a new JavaScript skimmer targeting customer data entered at the point-of-sale (POS) in payment forms on sellers’ websites. Pipka is able to remove itself from the HTML code after it is successfully executed, thereby avoiding detection. Visa is giving merchants a list of mitigation measures.

Do New Mastercard Dispute Rules Go Far Enough?

| Monica Eaton

The gulf between industry policy and the practical realities of the market creates vulnerabilities and opens the door for new threats like friendly fraud and cyber shoplifting. Visa and Mastercard are stepping up to take this challenge seriously. But is it enough? What’s really needed is a consistent process across card brands.