Generative AI ChatGPT screen feature

How Generative AI Wins Shoppers, Converts Browsers

| Chinedu Eleanya

Despite concerns about what generative AI heralds for society and humankind, in the form of warning letters from prominent tech executives and academics, many consumers are excited about the prospects for the technology. Like every technology-driven shift in commerce, smart merchants will take a customer-first mindset when evaluating available generative AI solutions and investments.