UPS Testing Smart Lock Delivery in New York

| Mike O'Brien

Following similar moves by FedEx, Amazon and Jet.com, UPS is piloting deliveries to multi-unit New York dwellings when residents are absent, in partnership with smart lock maker Latch. Preliminary tests began in Manhattan earlier this year and have now expanded to Brooklyn.

XPO Logistics Offers Augmented Reality App for Shoppers

| Mike O'Brien

XPO Logistics has added an augmented reality app to its last-mile delivery service that lets shoppers visualize a piece in their living space before having it installed, with a view to cutting down on returns for its retail customers and improving the overall experience.

UPS Looking to Enter Fast-Growing White Glove Delivery Market

| Mike O'Brien

UPS is considering a move into the fast-growth white glove delivery market through a trucking partnership, which would enable it to handle larger, bulky items like furniture, appliances and home entertainment that often require special handling and some in-home installation.

How the Grocery Industry Is Going Digital

| Daniela Forte

Consumers are turning to app-based shopping for meal delivery ordering. A study by Toluna found that while a younger demographic tend to use app-based shopping, 50% of shoppers age 55 and older are considering using apps for grocery shopping. This infographic by Toluna highlights the findings of how customers are using apps to get meals delivered to their homes.