Dick’s Sporting Goods is moving from centralized ecommerce fulfillment to regional east and west coast operations as it revamps its supply chain to speed up deliveries while also testing pickup lockers, the company’s CEO told analysts on a Q1 call. See what other changes have contributed to the company’s growth.
Jetblack, Walmart’s new invite-only, personalized shopping service aimed at busy moms in Manhattan and Brooklyn, allows members to get same-day orders fulfilled by texting them in, at $50 a month. It’s the latest example of the beast of Bentonville seeking to go upmarket and out-innovate main rival Amazon.
While shoppers love free ecommmerce returns, they can be a logistical and financial nightmare for retailers, forcing them to rethink processes to offset pre- and post-return losses. This is causing more companies to seek technology solutions for reverse logistics as well as auction marketplaces for disposition of goods.
Target reported a healthy 28% gain in ecommerce sales in the first quarter, while same-store sales rose 3%, helped by a 3.7% growth in traffic. Strong categories included home goods, household essentials and food and beverage. Here is what Target has implemented that led to the success of the first quarter.
Williams-Sonoma continues to grow share of ecommerce in its overall sales, increasing from 52.2% in Q1 of 2017 to 53.7% this past quarter, while growing online revenue by 11.2%. Total net revenue was $1.2 billion, up 8.2% from last year. Here are some of the plans Williams-Sonoma has to further expand its digital channel.