Why Mobile is the Nexus of Commerce

| Evan Magliocca

Mobile is more than just another marketing channel. It’s the nexus of all marketing vehicles where varied sources, messages and content types come together. Find out how retailers can use mobile to their advantage to reach their customers.

Wayfair Launches Way Day Shopping Event

| Daniela Forte

Wayfair is taking on Amazon and Alibaba with its own one-day shopping event called Way Day, promising Black Friday-like deals on home furnishings, décor and home improvement items on April 25. Other perks of the day include free shipping on all orders. Here is what led to Wayfair’s launch of the event.

3 Ways to Speed up Your Ecommerce Website

| Yana Yelina

Shopping cart abandonment is a real plague for ecommerce, and retailers are trying to find a cure for it. Here are three ways to make sure your ecommerce site runs faster to ensure success.

Walmart Revamps Ecommerce Site

| Daniela Forte

Walmart is launching a new ecommerce site in May that promises to add a new look and feel to the overall online shopping experience. See what features the new site will have.

U.S. Supreme Court Justices Are Split on Ecommerce Tax Case

| Mike O'Brien

One day into a U.S. Supreme Court case that can reset the balance on collection of tax for ecommerce sales, justices appeared split on the issue arising out of South Dakota involving major players. This case will have massive ramifications for the ecommerce industry and retail as a whole going forward.

How to Assess Your Drop Shipping Customer Service

| Brian Barry

Offering merchandise from drop shipping vendors has greatly extended the assortment of thousands of ecommerce and omnichannel brands, with many choosing to drop ship 100% of their merchandise. The challenge: Maintaining high customer service standards and vendor compliance. Here’s what we found from mystery shopping two major merchants.

A 6-Step Process for Improved Inventory Management

| Brian Barry

In omnichannel and ecommerce companies, inventory management, including tracking and reserving inventory for orders, is crucial for maximizing sales and improving customer satisfaction. Here is a 5-step process for assessing your inventory systems and developing an action plan for improvement.