FedEx Failed For Yankee Candle

| Tim Parry

Yankee Candle saw trouble with FedEx at least two weeks prior to Christmas, starting with tracking issues that they thought were due to internal system errors. Yankee Candle was also told that FedEx’s Columbus, OH facility was so “overwhelmed” that FedEx had trouble moving packages.

Bare Necessities Blindsided by UPS Issues

| Tim Parry

Though Bare Necessities ships via FedEx and UPS and uses both shippers’ last mile services with the United States Postal Service, chief operating officer Bill Richardson told Multichannel Merchant the majority of packages it shipped that had not arrived on time were being carried by UPS.

UPS, United Parcel Service, FedEx, United States Postal Service, USPS, Shipping/Delivery, shipping, holiday forecast, holiday peak 2014, 2014 holiday, retail, ecommerce

What Went Wrong and Who’s to Blame for Missed Christmas Shipments

| Tim Parry

UPS and FedEx both announced this week that delays in their delivery services would result in Christmas presents not being under their customer’s tree. In this video, Joe Bobko, managing director of The Bobko Group, talks with Multichannel Merchant senior content manager Tim Parry about these issues that affect the shippers, the merchants and the consumers.

Amazon, Amazon.com, warehouse/distribution center, distribution center, fulfillment center, retail, online retail, online marketplace

Amazon Praises Prime Growth, Acknowledges Delivery Delays

| Tim Parry

Amazon put out a press release on Dec. 26 to announce a record-setting holiday season for Amazon Prime, the annual membership program offering unlimited free two-day shipping on millions of items. The problem is, Amazon’s announcement came two days after UPS announcements delays in deliveries that meant shipments scheduled to be under Christmas trees would not arrive on time.

FedEx Net Income Up 14%

| Erin Lynch

FedEx released its second quarter financials on Dec. 18, which showed a net income of $500 million, up 14% from last year’s $438 million.

Lowe’s Launches Natural Gas-Powered Truck Fleet

| MCM Staff

Lowe’s has launched a dedicated fleet of natural gas-powered trucks at its regional distribution center in Mount Vernon, TX, making the DIY home improvement merchant’s fleet among the first serving a major retail distribution center in North America to run solely on natural gas.