PMG: USPS Needs Congress’s Help

| Jim Tierney

The United States Postal Service can’t begin to gain profitability without help from the federal mandates that hold it back, Postmaster General Patrick Donahoe told attendees at the National Catalog Forum held June 21-22 in Washington by the American Catalog Mailers Association

Safe harbor

| MCM staff

Have you ever hired an illegal alien? Chances are you wouldn’t know it if you did. There are 12 million undocumented immigrants in this country, and many

THE ERP EDGE

| Curt Barry

Merchants juggling multiple selling channels have enough challenges these days

Get in charge of YOUR CHARGEBACKS

| MCM staff

In a perfect world, merchandise deliveries would never arrive late, be mislabeled, or contain the wrong product or quantity. But ours is not a perfect

Multitasking

| Rama Ramaswami

Multiple personalities are no longer a bad thing, at least in retail. It’s now taken for granted that if you plan to sell products and services, you must